Upgraded to uncumited—totally different vibe now.

At uncumited Clothing, we want you to be completely satisfied with your purchase. If you are not satisfied with your order, we offer a 15-day refund and return policy, subject to the terms and conditions outlined below.

  1. Eligibility

To be eligible for a refund or return, the following conditions must be met:

1.1 Timeframe: The request for a refund or return must be initiated within 15 days from the date of delivery as indicated by the tracking information.

1.2 Condition of the Item: The item must be unused, unworn, and in the same condition as when you received it. It should have all original tags, labels, and packaging intact.

1.3 Exclusions: The following items are not eligible for return or refund:

  • Sale or clearance items
  • Personalized or customized items
  • Undergarments (for hygiene reasons)
  • Swimwear (unless the hygienic strip is intact)
  • Earrings (for hygiene reasons)
  1. Return Process

To initiate a return, please follow these steps:

2.1 Contact Customer Support: Send an email to our customer support team at uncumited@gmail.com . Please provide your order number, reason for the return, and any relevant details.

2.2 Return Authorization: Our customer support team will review your request and provide you with a Return Authorization (RA) number if your return is eligible. The RA number must be clearly marked on the outside of the package.

2.3 Packaging: Securely package the item(s) you wish to return, including all original packaging, tags, and labels. Please include a copy of the original invoice or packing slip.

2.4 Return Shipping: You are responsible for the return shipping costs. We recommend using a trackable shipping service and insuring the package, as we cannot be held responsible for lost or damaged returns.

  1. Refund Process

Once we receive your returned item and verify its eligibility, we will initiate the refund process. Please note the following:

3.1 Refund Method: The refund will be issued in the original form of payment used for the purchase. If the original payment method is not available, we may offer an alternative refund method at our discretion.

3.2 Refund Amount: The refund will be for the purchase price of the item(s) returned, excluding any shipping charges or applicable fees.

3.3 Processing Time: Refunds will be processed within [number of business days] after we receive and inspect the returned item(s). The actual time it takes for the refund to appear in your account may vary depending on your payment provider.

  1. Damaged or Defective Items

If you receive a damaged or defective item, please contact our customer support team immediately. We will provide instructions on how to return the item and arrange for a replacement or refund, including any applicable shipping costs.

  1. Contact Us

If you have any questions or need assistance regarding our refund and return policy, please contact us at:

Email: uncumited@gmail.com

Thank you for shopping at uncumited clothing. We appreciate your business and strive to ensure your satisfaction with our products and services.

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